Can’t get the Room and Resource Reservation system working?

Came across an issue with a client when deploying the Room and resource reservation system on a client site (you know, the one from Microsoft’s “Fab 40” collection with all of those pesky issues).

Anyway, it was installing fine, no error, could create an RRR site… but it was not booking the rooms properly. Huh? I know about the fact you cannot delete a reservation (fixed that issue – future post), or that there’s a bug when creating resources in any locale except US (bug in the Workflow, fixed that)… but being able to book the same resource for the same time to 2 different people? Surely even the simplest test would have picked this one up!

Turns out that there is a column that this “Conflict Detection” feature relies on… and if you try and install the application and this column exists as a site column for a parent (or a site collection column) then you’ll run into this. Problem is, I cannot remember the name of the column… and the environment is one I no longer have access to (so I cannot find out). I know this post does not have a specific resolution, but if you have installed this Template, and you find that you can “double-book” meeting rooms, check to make sure that the necessary feature is active – If it’s not, the error you get when you try to activate it will likely indicate a column name conflict.

Cheers! B

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About Brad Saide

I'm a SharePoint consultant. I'm also slowly going bald, seem to have a permanent spare tyre around my waist and enjoy socialising with friends over a beer or 10. The last 2 may possibly be related. Started working with SharePoint when the first version was in limited beta release (participated in the Technology Adoption Program while at Woolworths) and have been committed to the adoption of the technology as a business enabler ever since.
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