Error appears in Server Manager when opening up the Management tool

Just came across a SharePoint server that had a very unusual symptom – I wanted to install the AD Remote Administration tools but when opening up the Features (and the Roles as well) nothing appeared on the screen except an error.

Looking further into it, there was an error in the Event Viewer as well:


Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
   at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
   at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
   at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()
   at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()
   at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)
   at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)


Googling the error came up with this Newsgroup thread: http://social.technet.microsoft.com/Forums/en-US/winservermanager/thread/7216345c-fc73-4bc1-9b54-dcfe224ba59e/ and this KB Article: http://support.microsoft.com/kb/947821 – The tool reviews all of the updates that have been applied and ensures that the correct files are on the server, as well as the relevant records exist in the registry and automatically fixes most issues that it can find.

When you get the error, you will normally see a “Failed” deployment in the Windows Updates that are on the machine – This tool compares the info against a Microsoft web service and fixes it based on the master catalogue.

image

Once run, the problem went away and I could add the feature I wanted to. Sweet!

Brad

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About Brad Saide

I'm a SharePoint consultant. I'm also slowly going bald, seem to have a permanent spare tyre around my waist and enjoy socialising with friends over a beer or 10. The last 2 may possibly be related. Started working with SharePoint when the first version was in limited beta release (participated in the Technology Adoption Program while at Woolworths) and have been committed to the adoption of the technology as a business enabler ever since.
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One Response to Error appears in Server Manager when opening up the Management tool

  1. Peter says:

    Thanks for your post. This helped fix an issue I had.

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